Service Delivery

Using Viper, a wholesaler or retailer can combine the many capabilities of its services into a 'bundle', which it then sells as a single product.

With a suite of bundles, many products and services can be kept at hand and released at the time most appropriate to the business, not to the capabilities of the technology.

If the market changes, Viper shortens the gap between concept and delivery - what once would have taken many highly-trained people hours to change, can now be done by one person in minutes.

Viper allows the combination of the following types of services:

  • Reusable product bundles
  • Session time limits
  • Data limits
  • Data shaping
  • Pre-paid accounts using activation codes
  • DSL service qualification checks
  • Pre-paid accounts
  • Fair-use policies
  • Physical services. Automate the purchase of a DSL modem for a new user
  • Service upgrades for end-users
  • Product upgrades and offerings for retailers and wholesalers

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